The Atypical Medical Company Limited
Privacy Notice
This privacy notice provides information to help you understand how The Atypical Medical Company Limited uses your personal data. It applies when you:
participate in one of our courses;
contact us; or
visit our website ([www.drclaireashley.com])
Overview of how we use your personal data
Personal information we collect and use:
1a. Personal details
(name, email address, phone number)
1b.Course participation
(course attendance and progress, your feedback on a course).
1c. Information created as part of communications between us or during the provision of our services
What it is used for and why we collect it (1a-1c inclusive):
Providing our services (including our courses) to you
Responding to and managing your enquiries
Protecting our legal rights, administration, quality, and training; and system and product development
2a. Personal details
(Name, email address)
What it is used for and why we collect it (2a):
Contact you about, or send you information on, our services, courses, and products.
What we use your personal data for
Enquiries
If you may make an enquiry about our services or courses, we use the personal data you provide as part of that enquiry, or in related communications, to:
provide you with information about our services and/or courses; and
respond to and manage your enquiries and requests.
Using our services or participating in our courses
When we provide our services or courses to you, we will collect and use your personal data for providing them in accordance with our contract with you.
Other uses of your personal data
Providing you information on our services, courses, and products
When you sign-up to the wait-list for one of our courses, or to receive marketing communications from us, you provide your consent to receive marketing information from us about our services, courses, and products. You can withdraw your consent and opt out of receiving marketing materials from us at any time.
Enforcing legal rights
We will use your personal data for the enforcement or protection of our legal rights.
Administration, quality, and training
We will use your personal data to:
help administer our business (including in accordance with legal or other obligations we must meet);
manage our relationship with you;
maintain quality standards; and
design and deliver internal training.
System and product development
Your personal data is also used by us to support the development and improvement of our systems and products. This can include using your information for:
the purposes of surveys; and
providing your personal data to third parties so they can provide services to us in respect of system and product development or improvement, but they will only be able to use your personal data in accordance with our instructions.
Who else gets your personal data?
We do not disclose your personal data except as set out in this Privacy Notice. Your personal data is never sold to or otherwise shared with third parties.
Promoters of our courses
We provide your personal details and details of your course attendance and progress to promoters of our courses (if applicable), but only so can identify who has participated in or completed a course and send you surveys about the course. We share your personal data in our legitimate interests for these purposes.
We will provide you with details of the promoter and how to contact them when you enrol in the relevant course.
Third party service providers
To help us provide our solutions and services, the personal data described above is disclosed third parties who provide services to us, including:
information technology and information services providers;
other third-party service providers; and
professional and other third-party advisers.
These third parties can only use the personal data to provide their services to us or to support our delivery of our services to you. They must follow our instructions and they are not permitted to sell or share your personal information.
Stan.Store
Our services and courses are delivered using Stan, which collects and uses personal data as a data controller. You can view Stan’s privacy notice at: https://assets.stanwith.me/legal/privacy-policy.pdf
Lawful use of your personal data
We only use your personal data if lawfully we can do so.
Performing our contract with you
When providing our services or courses to you, we use your personal data as described above because it is necessary to perform our contract with you. If you do not provide this information, we will not be able to provide the service or course.
Legitimate interests
Our use of your personal data is in all other cases necessary in our legitimate interest for the conduct and management of our business (for the purposes described above) and enforcing our legal rights.
We may ask for your consent to send you information and materials about our services, courses, and products. In this case, our lawful use of your personal data for this purpose is also our legitimate interest, but your consent is sought for the purposes of meeting the requirements of direct marketing laws.
You do have the right to object to this processing and can do so by writing to us at our address or emailing us. If you do object, this may affect our ability to provide our services and course to you.
Transfers of personal data
Some of our service providers are located outside of the UK. When we transfer your personal data outside of the UK, we ensure it is protected as required by law. If you want further details on these transfers and how they are protected, please contact us.
Security of personal data
We have security measures in place to protect the security your data. To support this, we also have limits in place to ensure access to the data is only granted on a need-to-know basis. Anyone who does have a need-to-know is also subject to confidentiality obligations and required to interact with your personal data in accordance with our instructions. We also have procedures in place to deal with any potential personal data breach, should this ever take place.
How long is your personal data kept for?
We keep personal data for only as long as it is necessary to fulfill the purposes described above. To decide how long to keep the data, we consider the purposes for which we collected it in the first place, and any legal requirements we are subject to.
What rights do you have?
The rights you have in respect of your personal data can include the right to:
Access - you can receive a copy of your personal data.
Correction - inaccurate or incomplete data can be corrected.
Object to processing - where we have relied on a legitimate interest as the lawful basis for the collection or use of your personal data, you can object to our continued use of that personal data.
Erasure - you can ask us to delete data we have no reason to be using, or where you have a right to object to our use of personal data (there may be reasons why we can decline a request to delete your personal data, in which case we will notify you).
Restriction of processing - you can ask us to pause the use of your personal data in certain circumstances
Transfer - in certain circumstances, you can have your personal data transferred to another service prover.
Withdraw consent. – If we have asked for your consent to collect and use personal data, you can withdraw that consent.
You can contact us at the address below to exercise these rights.
Complaints
You have the right to make a complaint to the regulator at any time.
In the UK, the regulator is the Information Commissioner’s Office (ICO). You can contact them at
https://ico.org.uk/make-a-complaint.
The controller of the personal data collected is The Atypical Medical Company Limited. Our registered office is at Brook House, Moss Grove, Kingswinford, West Midlands, England, DY6 9HS. You can email us at: drclaire@beatburnout.co.uk
When was this notice last updated?
This privacy notice was last updated 20th June 2024. To obtain prior versions of the notice, contact us at the email address above